Revolutionize CRM Engagement with WhatsAppConnect365
with
WhatsAppConnect365
Seamlessly connect WhatsApp with Microsoft Dynamics 365. Boost lead response, cut support costs, and stay compliant – all within your CRM.
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Why WhatsAppConnect365?
Faster responses, lower costs, full compliance — all inside Dynamics 365.”
45%
Higher Lead Conversion
Engage within minutes and stop leads from going cold.
$7
Saved Per Ticket
Reduce manual workload with automated chat handling.
100%
Conversations Logged in CRM
WhatsApp chat captured in Dynamics 365.
100 %
0%
Compliance Risk
Chats stored natively in CRM with GDPR/HIPAA coverage.
3x
Faster Deployment
Go live in days, not weeks.
Built for Businesses That Rely on Conversations
Whether you’re converting leads, supporting customers, or scaling globally — WhatsAppConnect365 adapts to your industry and growth stage.
Retail & E-commerce
Close more sales instantly by engaging customers on the channel they trust most.
Insurance & Pharma
Stay compliant while engaging securely.
Global Businesses
Multilingual support & real-time translations for cross-border reach.
SMBs
Affordable, fast-to-deploy WhatsApp integration without $1,000+/month omnichannel setups.
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The WhatsAppConnect365 Edge at a Glance
WhatsAppConnect365
Native Dynamics 365 Integration
Effortlessly connects with Dynamics 365 to log all chats and provide a unified 360° customer view.
AI-Powered Agent Assist
Real-time routing, smart replies, sentiment insights, and chat summaries to boost agent efficiency.
Consent Management Built-In
Track opt-in/opt-out status natively, ensuring GDPR/IRDAI compliance.
Industry-Specific Flows
Pre-built accelerators for retail, insurance, pharma, and more.
Native Dynamics 365 Integration
Effortlessly connects with Dynamics 365 to log all chats and provide a unified 360° customer view.
Analytics & Insights
Real-time dashboards for engagement, conversions, and CSAT tracking.
Multilingual Engagement
Azure Cognitive Services enable seamless, real-time message translation.
How WhatsAppConnect365 Works
From the first message to post-sales care — a complete customer journey inside Dynamics 365.
STEP-1

WhatsApp Message Received

Customer sends a message via WhatsApp Business API, instantly captured in Dynamics 365.

STEP-2

Qualification & Engagement

AI auto-qualifies the lead, routes to the right agent, and triggers engagement flows.

STEP-3

Product Recommendation & Proposal

AI Copilot suggests relevant products or offers, and generates proposal drafts.

STEP-4

Order Confirmation & Conversion

Order confirmation is logged, with payment/fulfillment status updated in real time.

Why Tezo?
Because your Microsoft-certified partner should bring more than tools — we bring expertise, compliance, and scale.
01
Microsoft Certified Partner
Every engagement starts with a shared definition of success
02
Native Integration
Effortlessly connects with Dynamics 365 to log all chats and provide a unified 360° customer view.
03
Enterprise Ready
Built for scalability, global compliance, and secure operations.
04
AI-Powered Agent Assist
real-time routing, smart replies, sentiment insights, and chat summaries to boost agent efficiency.

Ready to transform customer engagement with WhatsAppConnect365?

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