Enabling Visibility: Transforming Application Health Monitoring with Automation

We partnered with a leading U.S. based global consulting firm to elevate observability across more than 15 SharePoint-based application- helping them achieve real-time visibility and build stronger operational resilience through smart test automation.

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Pioneering Data-Driven Excellence Across Insurance and Risk Sectors
A globally recognized U.S. actuarial and consulting leader, this firm delivers data-driven services across healthcare, insurance, risk management, investment, and technology. Guided by an innovation-first mindset, they help enterprises navigate complex challenges with intelligent, scalable solutions.
Observability Realized: Scalable Monitoring, Tangible Results
With the observability framework in place, the organization quickly saw measurable gains in both stability and efficiency:
90%
Reduction in client escalations within weeks- driven by proactive monitoring.
75%
Automation coverage across 15+ web applications, unlocking true end-to-end health visibility.
100%
Sustainable efficiency through reusable frameworks and ongoing risk mitigation.
Visibility Gaps: Server Glitches, Fragmented Monitoring, High Risk
The firm’s digital ecosystem included more than 15 custom SharePoint-based applications- but without a centralized observability layer, they faced persistent monitoring challenges:
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1
Fragmented health monitoring
There was no unified way to track server and application health around the clock.
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2
Technology silos
The SharePoint-centric architecture added complexity to health tracking.
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3
Escalation spikes
Outages or issues often surfaced reactively, via client complaints- not through internal monitoring.
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4
Lack of automation
Manual health checks couldn’t scale or ensure reliability, limiting proactive response.
A Future-Ready Observability Framework for SharePoint Ecosystems
We built a scalable and reusable automation suite designed to simplify and standardize health monitoring across the entire application landscape:
Generic sanity suite
A configurable suite running periodic health checks across all SharePoint-based applications.
Automated data cleanup
Built-in routines to detect and remove synthetic/test data and associated artifacts from production environments, improving data hygiene.
Reusable components
A framework designed for longevity- making it easy to onboard new applications with minimal effort.
Actionable reporting
Delivered clear, high-quality health check reports to enable proactive decision-making.
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Tech Stack
Github
Github Actions
TestNG
Selenium
Java
Maven
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