End-to-End Automation Testing

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Loyalty Meets Care: Driving Engagement Through Rewards and Health

A U.S. based retail company delivering white-labelled loyalty programs and affordable healthcare services. Their platform supports branded discounts, cashback rewards, and telehealth access- empowering businesses to strengthen customer engagement and wellbeing.

90%

reduction in escalations; immediate drop in customer-reported issues.

100%

test automation coverage, ensuring every workflow and edge case is validated.

Accelerated deployment cycles

with lower regression overhead for faster release

Stronger product quality

leading to improved user satisfaction.

Dual-Platform Disconnect: Orders Placed on Mobile, Processed on Web

The client’s loyalty app allowed users to place orders via mobile, which were then managed and fulfilled through a web-based portal. This cross-platform model introduced significant testing challenges:

Lack of Synchronization

ensuring consistent functionality across mobile and web workflows.

Manual Testing Bottlenecks

sluggish testing processes unable to keep up with release demands.

Error Prone Deployments

missing test cases led to bugs in production.

High Escalations

incomplete coverage caused frequent user-reported issues.

Automated Edge-to-Edge Testing: From App Tap to Fulfilled Order

A robust, end-to-end automation strategy was deployed across both mobile and web applications:

Dual-Stack Automation

Selenium for browser-based testing, Appium for mobile flows- ensuring seamless multi-device validation.

Continuous Integration

Jenkins pipelines integrated with Maven and TestNG enabled automated test execution for every build.

Version Control Harmony

GitHub empower Automation teams with version control, collaboration, and seamless code management in a centralized platform.

Business-Aligned Test Framework

Cucumber integration provided behaviour-driven clarity and enhanced test case reusability.

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Seamless Orders, Zero Delays: How Automated Testing Revolutionized Order Processing

We empowered a U.S. based loyalty platform to deliver flawless order experiences- across devices- through intelligent end-to-end automation.