AI-Powered Quote Generation and Order Management
Sub copy: We partnered with a leading global conveyor belt manufacturer to refine their order processing, quote generation, and inquiry management with advanced AI. Our solution delivered seamless automation while maintaining their exceptional service standards. Ready to make your customer experience a competitive advantage with AI?
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Over 70 Years of Innovation in Conveyor Belt Manufacturing
Client overview: H2: Over 70 Years of Innovation in Conveyor Belt Manufacturing Sub copy: With a 70-year legacy in manufacturing conveyor belts and a global footprint spanning 29 countries, our client is focused on modernizing their quote generation and order management systems. This initiative aims to reduce operational workload and drive significant efficiency gains across their international operations.
Effective turnaround acceleration or quantifiable operational improvements
Leveraging a sophisticated multi-agent AI architecture, our solution engineered a paradigm shift, automating previously manual workflows. This resulted in:
The strain of manual work
The client sought a scalable solution to uphold their high customer service standards while ensuring faster, more accurate responses. However, achieving this required overcoming several key challenges:
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AI-Powered Efficiency: Taking the Manual Work Out of Order Processing
After a detailed analysis, we identified that automating the quote generation alone would not resolve the core issue. The manual interpretation of customer emails remained a significant hurdle. To address this, we implemented a robust multi-agent AI solution:
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Tech Stack
Azure
Azure OpenAI
Lang Graph
Python
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