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Empowering Efficiency: AI Copilots for HR & ERP

We enabled a leading agricultural machinery manufacturer to supercharge employee productivity and streamline ERP operations using AI-powered HR and ERP Copilots, minimizing support costs, accelerating onboarding, and driving smart ERP adoption.

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Precision Engineering, Global Vision: A Swedish Manufacturing Leader

A Swedish agricultural machinery manufacturer, renowned for its advanced tillage, seeding, and planting solutions, supports farmers across the globe in achieving maximum precision and productivity. With a focus on continuous innovation and operational excellence, the company has embraced AI to transform internal workflows and employee experience.

Challenges of Scale: Fragmented Support and Inefficient ERP Access

The client faced increasing complexity in managing internal support across its global workforce. Key challenges included:

Repetitive HR inquiries

Employees frequently reached out to HR for information on policies, benefits, leave, and more, creating unnecessary workload and slowing productivity.

Low ERP usability

While ERP user manuals existed, they were long and difficult to navigate, leading to confusion, improper feature usage, and onboarding friction.

Delayed access to critical info

Lack of real-time, self-service knowledge meant employees relied heavily on support teams for routine tasks.

Digital transformation gap

The organization needed a modern, AI-first approach to drive efficiency across employee-facing systems.

Always-On Assistants: Copilots for HR and ERP

We implemented intelligent Copilot Bots for both HR and ERP- AI-powered assistants built to give employees instant, accurate answers directly from internal documentation.

Unified knowledge access

Copilots pull from HR policies, ERP user manuals, payroll guides, and internal SOPs to answer questions in seconds.

Real-time query resolution

Employees receive context-rich, conversational responses without needing to raise support tickets.

Governance through CoE

A Center of Excellence (CoE) ensures governance, security, version control, and compliance across all Copilot deployments.

Secure, scalable architecture

Built on Azure and Azure OpenAI, the solution integrates seamlessly with existing systems.

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