Mobile Experience

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Retail Giant in U.S.

A major Caribbean retailer with 57 outlets across five markets, offering diverse shopping experience and serving multiple sectors, faced limitations due to a basic, text-based and poor user-interference mobile application.

57%

Faster Loading Times, quicker responses and improved user engagement.

Improved Customer Satisfaction, demonstrating a substantial uplift in user experience.

30%

Increase in sales & revenue, showcasing a direct impact on business growth.

Mobile App Limitations: Frustration and Lost Potential

The client's initial mobile app suffered from critical limitations, hindering user experience and business potential:

Web-like interface

Of the app caused significant user frustration.

Unreliable order placement

And missing payment integration hampered checkout.

Wish lists and profiles

Such key features were completely absent.

Lack of integration

for the app's festive offers and promotions.

Text-based menus

Made product discovery cumbersome.

Checkout process

Was rudimentary and severely lacking.

From Basic to Robust: A Comprehensive Mobile Commerce Platform

We delivered a complete mobile commerce solution, transforming a basic app into a feature-rich platform with cross-platform capabilities and enhanced functionality.

Enhanced user experience

Rebuilt with Flutter for seamless Android and iOS experiences.

Core feature integration

Implemented wish lists, card checkout, and loyalty programs.

Multi-country support

Enabled scalability with separate databases for each region.

In-store functionality

Integrated a barcode scanner for streamlined shopping.

Third-party integration

Seamlessly connected various external services.

Detailed documentation

Provided comprehensive documentation of features and architecture.

Scalable design

Created a platform ready for future feature additions.

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Retail Mobile App: From Text-Based to Feature-Rich

We transformed a retail giant's basic app into a powerful mobile commerce solution, adding key features like wish lists, card checkout, and loyalty integration.