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Enabling Visibility: Transforming Application Health Monitoring with Automation

We partnered with a global consulting firm in U.S. to elevate observability across 15+ SharePoint-based applications, achieving real-time visibility and operational resilience through test automation.

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A Global Actuarial & Consulting Leader Driving Data-Led Decisions

A globally recognized actuarial and consulting leader in U.S. offers data-driven services across healthcare, insurance, risk management, investment, and technology. With an innovation-first mindset, they help enterprises navigate complex challenges through intelligent, scalable solutions.

90%

Reduction in client escalations within weeks, highlighting proactive monitoring capabilities.

75%

Automation coverage enabled end-to-end health visibility across 15+ web applications.

100%

Sustainable efficiency gains through reusable frameworks and ongoing risk mitigation.

Visibility Gaps: Server Glitches, Fragmented Monitoring, High Risk

The client’s digital ecosystem included over 15 custom SharePoint-based applications but lacked centralized observability. This presented persistent challenges:

Fragmented health monitoring

No unified way to track server and application health around the clock.

Technology silos

SharePoint-centric architecture posed monitoring complexities.

Escalation spikes

Outages or issues often surfaced reactively, through client complaints.

Lack of automation

Manual checks couldn’t scale, limiting coverage and reliability.

A Future-Ready Observability Framework for SharePoint Ecosystems

We engineered a scalable and reusable automation suite designed to standardize and simplify application monitoring across the entire landscape:

Generic sanity suite

Built a configurable automation suite to run periodic health checks on all SharePoint-based applications.

Automated data cleanup

Integrated routines to detect and remove synthetic or test data and associated properties from production, ensuring data hygiene.

Reusable components

Architected for long-term use, enabling fast onboarding of new applications with minimal setup.

Actionable reporting

Delivered intuitive, high-quality health check reports to support proactive decisions.

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